Quick Fixes
Can't open the mini app
Restart Telegram, update to the latest version, or open t.me/shadowphone_bot directly.
Credits not showing
Credits refresh when you open the mini app. Close and reopen to refresh your session.
Job stuck or failed
Video jobs take 10–30 minutes. Failed jobs auto-refund credits. Check the Jobs tab for status.
Payment didn't process
PayPal orders may take a few minutes. Crypto payments need blockchain confirmation (5–30 min).
Account linking failed
Make sure the email matches your ShadowPhone web account exactly. Use /link email@example.com in bot chat.
Wheel won't spin
Daily limit: one spin per 24 hours (resets at midnight UTC). Guest accounts must sign up first.
How to Link Your Account
Open @shadowphone_bot in Telegram
Launch the Mini App from the bot menu button
Tap "Link Account" in the profile section
Enter the email associated with your ShadowPhone account
Your Telegram and ShadowPhone accounts merge automatically (credits, history, settings)
Bot Commands
/startOpens the mini app or shows welcome message/link <email>Links your Telegram to an existing ShadowPhone accountFrequently Asked Questions
How do I open the ShadowPhone mini app?
Open @shadowphone_bot in Telegram and tap the menu button or "Open Mini App" link.
Do I need a ShadowPhone account?
No. You get a guest account with 200 free credits per month automatically. Sign up for 800 bonus credits.
Why did my job fail?
Common reasons: safety filter triggered, unclear face image, or service busy. Credits auto-refund on failure.
How long do video jobs take?
10–30 minutes depending on GPU load and workflow complexity.
What payment methods work?
PayPal (USD) and crypto (USDT TRC20, Bitcoin, Ethereum) via NOWPayments.
How does the daily wheel work?
One free spin per day (resets midnight UTC). Win 50–500 credits. Requires a signed-up account.
What is the referral system?
Share your code. You earn 500 credits when someone signs up with it.
How do I contact support?
Message @Anyrxo on Telegram for direct support.